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Privacy Notice

Peak Horizons Capital, LLC

Client Privacy Policy 

Updated: 2/25/26 

 

Issue 

The SEC’s Regulation S‑P (Privacy of Consumer Financial Information), adopted under Section 504 of the Gramm‑Leach‑Bliley Act and amended in 2024, requires investment advisers to disclose to clients who are natural persons their policies and procedures regarding the collection, use, safeguarding, disposal, and breach notification of customer records and non‑public personal information.  

 

For purposes of this Policy: 

“Customer Information” means any record containing nonpublic personal information about a client of Peak Horizons Capital, LLC (“PCHL”) or about a customer of another financial institution where such information has been provided to Peak Horizons Capital, LLC in connection with providing our services, where in paper, electronic, or any other form.  

 

“Non-public Personal Information” (NPPI) includes personally identifiable financial information that is not publicly available and is obtained by Peak Horizons Capital, LLC in connection with providing advisory or related services. Examples include: name, address, phone number (if listed), Social Security or tax identification numbers, financial circumstances and income, account balances and holdings, and other information used to provide advisory and investment planning services.  

 

“Sensitive Customer Information” is a subset of Customer Information that, if accessed or used without authorization, could reasonably result in substantial harm or inconvenience to an individual. It includes, for example, Social Security numbers and other government identification numbers, financial account numbers together with any required access code or credentials, and authentication data such as usernames and passwords or biometric identifiers. Sensitive Customer Information is subject to heightened incident‑response and notification procedures described below. 

 

Consumer Information is collected from clients at the inception of their account and occasionally thereafter, primarily to determine accounts’ investment objectives and financial goals and to assist in providing requested services.  

 

Peak Horizons Capital, LLC will not disclose a client’s Non‑public Personal Information to anyone unless it is permitted or required by law, at the direction or with the consent of a client, or is necessary to provide requested services.   

 

 

PROCEDURES 

 

  1. No Sale of Information. Peak Horizons Capital, LLC shall not sell Non‑Public Personal Information and other Customer Information to anyone.
  2. Restricted Access. Peak Horizons Capital, LLC will restrict access to Non‑Public Personal Information and other Customer Information to individuals within the firm who require the information in the ordinary course of servicing clients’ accounts. Non‑Public Personal Information and other Customer Information is used only for business purposes. 
  3. Safeguards. Peak Horizons Capital, LLC has developed and maintains written policies and procedures to safeguard client records and Non‑Public Personal Information. (See Attachment A.) 
  4. Third-Party Disclosure. Non‑Public Personal Information and other Customer Information may only be disclosed to third parties under the following circumstances: a. To broker-dealers or custodians to open or service a client’s account; b. To other firms as directed by clients, such as accountants or attorneys;                           c. To specified family members, as authorized by law and/or the client; d. To third parties as needed to provide requested services, including processing and servicing client accounts; and e. To regulators and others, when required by law. All such disclosures are made in accordance with the terms of this Privacy Notice and applicable law. 
  5. Service Provider Review. At times, Non‑Public Personal Information and other Customer Information may be reviewed by outside service providers (e.g., accountants, attorneys, consultants, technology vendors). Peak Horizons Capital, LLC will review each provider’s privacy and security practices, initially and on an ongoing basis, to ensure that client information is not misappropriated or used in a manner that is contrary to this Privacy Notice. This review includes ensuring that written agreements require such providers to maintain appropriate safeguards, use Customer Information only to perform services for Peak Horizons Capital, LLC, and notify Peak Horizons Capital, LLC promptly, and in any event within 72 hours, of any breach or unauthorized access involving Customer Information. 
  6. Annual Delivery. Peak Horizons Capital, LLC shall provide this Privacy Notice to clients (i.e., natural persons) upon inception of the advisory relationship and annually thereafter. Peak Horizons Capital, LLC will maintain a record of the dates when the Privacy Notice is provided to clients. 
  7. Changes to Privacy Policy. In the event of a material change to this Privacy Notice that would permit new disclosures of Non-Public Personal Information, Peak Horizons Capital, LLC will provide clients with not less than 30 days to opt out of any such disclosure provisions before the change takes effect. 
  8. Reporting Suspected Breaches. Any suspected breach of this Privacy Notice must be reported to the Chief Compliance Officer immediately. 
  9. Identity Theft Complaints. If an employee receives a complaint regarding a potential identity theft issue (whether from a client or other party), the employee shall immediately notify the Chief Compliance Officer. The Chief Compliance Officer will thoroughly investigate any valid complaint and maintain a log of all complaints as well as the results of any investigations. 
  10. Incident Response Program. Peak Horizons Capital, LLC maintains a written incident response program reasonably designed to detect, respond to, and recover from any unauthorized access to or use of client information. In the event of a security incident involving sensitive customer information: 

a. The Chief Compliance Officer will promptly assess the nature and scope of the incident, identify the systems and data affected, and determine which clients are impacted. 

b. Peak Horizons Capital, LLC will take immediate steps to contain the incident and prevent further unauthorized access. 

c. If Sensitive Customer Information was, or is reasonably likely to have been, accessed or used without authorization, Peak Horizons Capital, LLC will notify each affected individual as soon as practicable, and no later than 30 days after becoming aware that such unauthorized access or use has occurred or is reasonably likely to have occurred, unless a law‑enforcement delay is authorized. 

d. For Utah residents, notification will be made in the most expedient time possible, without unreasonable delay, as required by Utah law, and consistent with the timing standards described above. 

e. Peak Horizons Capital, LLC will maintain written records of all incidents, investigations, determinations, and notifications for a minimum of five years. 

11. Service Provider Oversight. Peak Horizons Capital, LLC requires that service providers with access to customer information maintain appropriate safeguards and notify Peak Horizons Capital, LLC within 72 hours of becoming aware of any breach or unauthorized access involving customer information. Peak Horizons Capital, LLC will conduct initial and ongoing due diligence of service providers and maintain written agreements that define data protection responsibilities and breach notification obligations. 

 

Responsibilities 

The Chief Compliance Officer will monitor for compliance with Peak Horizons Capital, LLC’s Privacy Policy and Procedures and will coordinate the dissemination of the Privacy Notice. 

 

Recordkeeping 

 

Peak Horizons Capital, LLC will maintain written records relating to this Privacy Policy and its safeguards and disposal procedures, including: (i) copies of this Privacy Policy and related written policies and procedures; (ii) records of service‑provider due diligence and written agreements that address Customer Information safeguards, breach notification, and disposal obligations; (iii) logs and documentation of incidents involving unauthorized access to or use of Customer Information, including investigations, determinations regarding whether customer notification was required, and copies of any notifications provided; and (iv) records of dates and methods of delivery of this Privacy Notice to clients. Such records will be maintained for at least five years, or such longer period as may be required by applicable law or regulation. 

 

Attachment A 

 

Procedures to Safeguard Client Records and Non-public Personal Information 

 

Peak Horizons Capital, LLC shall strive to: (a) ensure the security and confidentiality of consumer, customer, and former customer records and information; (b) protect against any anticipated threats or hazards to the security or integrity of such records and information; and (c) protect against unauthorized access to or use of such records or information that could result in substantial harm or inconvenience to any customer. Accordingly, the following procedures will be followed: 

 A. CONFIDENTIALITY

 

Employees shall maintain the confidentiality of information acquired in connection with their employment, with particular care taken regarding Non-Public Personal Information. Employees shall not disclose Non‑Public Personal Information and other Customer Information except to persons who have a bona fide business need to know the information in order to serve the business purposes of Peak Horizons Capital, LLC and/or its clients. Peak Horizons Capital, LLC does not disclose, and no employee may disclose, any Non‑Public Personal Information and other Customer Information about a client or former client other than in accordance with these procedures. 

B. INFORMATION SYSTEMS

 

Peak Horizons Capital, LLC has established and maintains its information systems, including hardware, software, and network components, in order to protect and preserve Non-Public Personal Information. 

 

  • Cloud-Based and Third-Party Platforms. Peak Horizons Capital, LLC utilizes cloud-based platforms (including but not limited to Zoho One, Microsoft Office 365, and Charles Schwab Advisor Services) to store and process client information. Access to these platforms is restricted to authorized personnel, protected by multi-factor authentication where available, and subject to the same confidentiality and access controls described herein. 
  • Passwords and Access. Employees use passwords for computer access, as well as for access to specific programs and files. Non‑Public Personal Information and other Customer Information shall be maintained, to the extent possible, in computer files that are protected by means of a password system secured against unauthorized access. 

Access to specific databases and files shall be given only to employees who have a bona fide business need to access such information. Passwords shall be kept confidential and shall not be shared except as necessary to achieve a business purpose. User identifications and passwords shall not be stored on computers without access controls, written down, or stored in locations where unauthorized persons may discover them. 

Passwords shall be changed promptly if there is reason to believe a password has been compromised. The Chief Compliance Officer may also require periodic password changes as determined appropriate. All access and permissions for terminated employees shall be removed from all systems promptly upon notification of the termination. 

To avoid unauthorized access, employees shall close out programs and shut down their computers when they leave for an extended period of time and overnight. Laptops shall be secured when leaving the premises. Confidentiality shall be maintained when accessing the firm’s network remotely through the implementation of appropriate firewalls and encrypted transmissions. 

  • System Failures. Peak Horizons Capital, LLC will maintain appropriate programs and controls (which may include anti-virus protection, firewalls, and endpoint detection) to detect, prevent, and respond to attacks, intrusions, or other system failures. 
  • Electronic Mail. Employees shall treat email in the same manner as other written communications. Employees shall exercise caution when sending emails that include Non‑Public Personal Information and other Customer Information and shall use encryption or secure transmission methods where practicable. Emails containing Non‑Public Personal Information and other Customer Information (whether sent within or outside the firm) shall have the smallest possible distribution in light of the nature of the request. 
  • Disposal. Electronic media on which Non‑Public Personal Information and other Customer Information is stored shall be formatted and restored to initial settings prior to any sale, donation, or transfer of such equipment shall be destroyed and disposed of in an appropriate manner designed to protect against unauthorized access to or use of such information, in accordance with the Document Destruction procedures contained in the Maintenance of Books and Records policy. 

 C. DOCUMENTS

 

Employees shall avoid placing documents containing Non‑Public Personal Information and other Customer Information in office areas where they could be read by unauthorized persons, such as in photocopying areas or conference rooms. Documents that are being printed, copied, or faxed shall be attended to by the responsible employee. Documents containing Non‑Public Personal Information and other Customer Information sent by mail, courier, messenger, or fax shall be handled with appropriate care. Employees may only remove documents containing Non‑Public Personal Information and other Customer Information from the premises for bona fide work purposes, and any such information must be returned to the premises as soon as practicable. 

 D. DISCUSSIONS

 

Employees shall avoid discussing Non‑Public Personal Information and other Customer Information with, or in the presence of, persons who have no need to know the information. Employees shall avoid discussing Non‑Public Personal Information and other Customer Information in public locations, such as elevators, hallways, public transportation, or restaurants. 

 E. DISPOSAL OF OLD INFORMATION

 

Non‑Public Personal Information and other Customer Information that is no longer required to be maintained shall be destroyed and disposed of in an appropriate manner. Refer to the Document Destruction procedures contained in the Investment Adviser Compliance Manual & Written Supervisory Procedures for additional information. 

 F. IDENTITY THEFT PREVENTION

 

An identity thief can obtain a victim’s personal information through a variety of methods. Employees shall take the following actions to prevent identity theft: 

 

  • When providing copies of information to others, employees shall ensure that non-essential information is removed and that Non‑Public Personal Information and other Customer Information not relevant to the transaction is either removed or redacted. 
  • When disposing of paper documents, paperwork containing Non‑Public Personal Information and other Customer Information shall be shredded, burned, or otherwise destroyed. 
  • To prevent fraudulent address changes, requests must be verified before they are implemented, and confirmation notices shall be sent to both the new address and the old address of record. 
  • Employees may be deceived by pretext calling, whereby an individual posing as a client provides portions of the client’s Non‑Public Personal Information and other Customer Information (e.g., Social Security number) in an attempt to obtain additional information over the phone. Employees shall take every reasonable precaution to confirm the identity of the caller before disclosing Non-Public Personal Information. 
  • Peak Horizons Capital, LLC prohibits the display of Social Security numbers on any documents that are generally available or widely disseminated (e.g., mailing lists, quarterly reports). 
  • Insider access to information could permit a dishonest employee to misuse Non-Public Personal Information. Such action is cause for disciplinary action at Peak Horizons Capital, LLC’s discretion, up to and including termination of employment, as well as referral to the appropriate civil and/or criminal legal authorities. 

 

Information We Share With Service Providers 

 

We may share your Non‑Public Personal Information and other Customer Information with nonaffiliated third‑party service providers that perform services on our behalf. These services may include: technology and software platforms used to manage client accounts, portfolio management, financial planning, and communications; data integration and workflow automation providers; custodians and broker‑dealers that hold or execute transactions in your accounts; compliance, cybersecurity, and regulatory reporting services; cloud storage and document management providers; and other vendors that support our operations. 

 

We require these service providers, through written agreements, to maintain the confidentiality and security of your information and to prohibit them from using it for any purpose other than performing services for our firm. We do not sell your personal information to third parties. We may also share information as permitted or required by law, such as to comply with a subpoena, respond to regulatory inquiries, or prevent fraud. 

 

Use of Artificial Intelligence and Related Tools 

 

We may use artificial intelligence and related technology tools to assist in research, analysis, communications, and business operations. Any such tools used in connection with client information are subject to appropriate data‑protection agreements and safeguards, and we require that they use client information only to perform services for our firm and not to train generalized models or for unrelated purposes, unless explicitly permitted and disclosed in accordance with applicable law.